Hotel Ritz Madrid

ex. Hotel Ritz Madrid by Orient-Express

Plaza De La Lealtad 5, Madrid, Spain, 28014  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hotel Ritz Madrid

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Solarium

Spa & wellness center

Editorial review:

Hotel Ritz is the height of luxury in Madrid and its prices reflect this. Its building is lavish and the public spaces are full of antiques, opulence and extravagance. No wonder this is the choice of presidents and celebrities. Service is second to none and rooms are large and well appointed.

Verified Reviews:

  • View was indeed beautiful - Room was very dark - Bathroom was well equipped
  • Service is the best i've seen - Staff were very professional - Internet is not free
  • Breakfast was great - Everything is really expensive - Room was elegantly appointed
  • Staff are attentive - Room was good - No coffee maker nor kettle
  • Walking distance from basically everywhere - I would recommend

Overview

Set in the heart of Madrid, this spectacular hotel features 162 rooms and offers a golf course, a solarium and a barber shop. Founded in 1910, the hotel underwent a renovation in 2006.

The property is notable for its major location 10 minutes’ walk from Madrid city center, close to a palace, a theater and a museum as well as parks and a botanical garden. Such Madrid sights as Teatro de la Zarzuela, Prado Museum and Retiro Park are all within reach.

Madrid Rio is 20.4 km from the hotel and Santiago Bernabéu Stadium is 4.0 km away.

Fundación Juan March train station is a 10-minute walk away. The hotel is approximately 15 minutes' drive away from Barajas airport.

Rooms

Hotel Ritz Madrid comprises classic rooms with antique décor as well as a wonderful view over the garden. They are fitted with marble bathrooms with a hairdryer, a bidet and a bathtub.

Eat & Drink

Guests are offered a continental breakfast served from 07:30 till 11:00. At the 24-hour restaurant guests can enjoy Spanish cuisine. The Lobby Bar Or A bar serves exclusive drinks and features live music and a terrace. Guests can dine at El Mirador del Thyssen and La Rotonda, about 200 meters away from the property.

A buffet breakfast is served at the price of EUR 31.55 per person per night.  The hotel offers a continental breakfast at the price of EUR 18 per person per night. 

Services

Hotel Ritz Madrid offers a meeting room, a slide projector and a business center for business guests.

Relax

Hotel Ritz Madrid also features a spa centre, a sauna and a health club as well as a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese, Russian, Arabic.

Year renovated:   2006.  Number of floors:   6.  Number of rooms:   162.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Hearing impaired services
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Game console
  • DVDs/ Videos for children
  • Kids club

Leisure facilities

  • Beach umbrellas
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Reflex massage

Room view

  • City view

Room facilities

  • Individual air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • CD player
  • Radio

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay for free in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Ritz Madrid Madrid location
Show big map »

Hotel Address:

Plaza De La Lealtad 5, Madrid, Spain, 28014

Get directions
City Center
  • Madrid
    2300 ft
Airports
Train Stations
  • Atocha's Train Station
    3000 ft
  • Atocha Train Station
    3000 ft
Underground stations
  • Retiro
    2700 ft
  • Atocha
    3000 ft
Restaurants
  • Ritz Madrid
    100 ft
  • Cafeteria Siguero
    100 ft
Parks
  • Royal Botanic Garden
    1200 ft
Beaches
  • Bolonia Beach
    5100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    6
  • Number of rooms:
    162

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
One-Bedroom King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Cable TV
Room Description:

Suite|One Bedroom Suite King or Twins Keytel Stay longer for less

One-Bedroom Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Hotel Ritz Madrid photos Room
One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Connecting room
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Suite|Suite, 1 Bedroom (One Bedroom)

Hotel Ritz Madrid photos Room
Junior Suite
City view
  • Room size:

    435 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Patio
  • Work desk
  • Seating area
  • Living room
  • Dressing area
  • Connecting room
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Junior Suites feature integrated living room and bedroom areas overlooking the Prado Museum or Lealtad Square. Some have a French balcony and most offer marble bathrooms with separate bath and shower. ROOM FEATURES Integrated living room area Fully stocked minibar Some feature a French balcony Can accommodate up to 3 persons with additional rollaway bed for an extra cost BATHROOM Marble bathroom with bathtub, most feature a separate shower TECHNOLOGY HD LCD TV - CD/DVD players on request Wireless internet

Elegant One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Living room
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Junior King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Cable TV
Room Description:

Junior Suite|Junior Suite King or Twins Keytel Stay longer for less

Hotel Ritz Madrid photos Room
Superior Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Patio
  • Work desk
  • Seating area
  • Dressing area
  • Blinds
  • Connecting room
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Superior|Superior Room King or Twins Keytel Room Only

Hotel Ritz Madrid photos Room
Deluxe Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Connecting room
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Deluxe|Deluxe Room King or Queen or Twins Keytel Stay longer for less

Deluxe King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Cable TV
Room Description:

Suite|Deluxe Suite King or Twins Keytel Stay longer for less

Deluxe Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds or 1 Queen-size bed

  • Check Prices
Room Description:

Twin room sole use

Hotel Ritz Madrid photos Room
Deluxe One-Bedroom Suite
City view
  • Room size:

    755 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Deluxe Suites offer an elegant oval sitting room and a plush adjoining bedroom. Some feature a French balcony and all boast views over the gardens towards the Prado Museum or Lealtad Square. The spacious marble bathrooms offer natural daylight and have a separate bath and shower. ROOM FEATURES Separate sitting room Fully stocked minibar Some feature a French balcony Can accommodate up to 3 persons with additional rollaway bed for an extra cost BATHROOM Marble bathrooms with separate showers TECHNOLOGY HD LCD TV - CD/DVD players on request Wireless internet

Luxury Suite
  • Max occupancy:

    2 persons

  • Check Prices

Hotel Ritz Madrid Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Central Bank of Spain (Banco de Espana)700 ft

Places of interest

  • Paseo del Prado400 ft
  • fuente de neptuno400 ft
  • Palacio de las Cortes1000 ft
  • Fuente de la Cibeles1000 ft
  • Plaza de Cibeles1400 ft
  • Edificio METROPOLI1700 ft

Shopping areas

  • Serrano Street2000 ft

Monuments and Landmarks

  • Paseo del Prado400 ft
  • Neptune Fountain400 ft
  • Plaza de Cibeles1000 ft
  • Puerta de Alcalá2000 ft
  • Plaça Santa Ana2000 ft

Museums

  • Museo del Prado400 ft
  • Thyssen Bornemiza Museum400 ft
  • Museo Thyssen - Bornemisza400 ft
  • Museo del Prado700 ft
  • Golden Triangle of Art1000 ft
  • Madrid Jardin Botanico1000 ft
  • Museo Postal y Telegráfico1000 ft
  • Madrid Botanical Garden1000 ft
  • Prado Museum1000 ft
  • Real Academia de Bellas Artes de San Fernando2000 ft
  • Museo Nacional Centro de Arte Reina Sofia2300 ft

Universities, Institutes

  • Congreso de los Diputados1000 ft

Theaters

  • Teatro Español2000 ft
  • Teatro Español2000 ft

Underground stations

  • Retiro2300 ft

Local attractions

  • Royal Palace of Madrid1.1 mi
    Calle Bailen, Madrid
  • Monastery of Santo Domingo de Silos5100 ft
    Santo Domingo de SilosSpain
  • Alto de Garojonay5100 ft
    La GomeraSpain
  • Estacion de Chamartin5100 ft
    MadridSpain
  • Bolonia Beach5100 ft

Near the hotel

  • Prado Museum700 ft
    Calle Ruiz de Alarcon 23, Madrid
  • Army Museum 400 ft
    Mendez Nunez, 1, Madrid
  • Museo Naval700 ft
    Paseo del Prado, 5, Madrid
  • Central Bank of Spain 900 ft
    Paseo del Prado s/n, Madrid
  • Thyssen-Bornemisza Museum 700 ft
    Paseo del Prado, 8, Madrid
  • Fuente de Neptuno500 ft
    Plaza de Canovas del Castillo, Madrid
  • St. Jerome the Royal 900 ft
    Calle Moreto 4, Madrid

Restaurants nearby

  • Ritz Madrid100 ft

    Address: Plaza Lealtad, 5
    Phone: +34 917016767

    79% likes this, based on 71 reviews
    Price Range: USD 50 - USD 80

  • Estado Puro600 ft

    Address: Plaza de Canovas del Castillo, 4
    Phone: +34913302400

    62% likes this, based on 188 reviews
    Price Range: USD 35 - USD 71

  • Vips Neptuno600 ft

    Address: Plaza de Canovas del Castillo,5

    57% likes this, based on 45 reviews
    Cuisine: Spanish

  • Cafeteria Siguero100 ft

    Address: Plaza de la Lealtad, 7

    50% likes this, based on 25 reviews

  • El Mirador del Thyssen600 ft

    Address: Paseo del Prado, 8
    Phone: +34(91)4293984

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    6
  • Number of rooms:
    162

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Hotels nearby
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Suite Prado Madrid
4 stars
0.5 km
Ada Palace Madrid
4 stars
0.5 km
Regina Hotel Madrid
3 stars
0.7 km
Hotel Miau Madrid
3 stars
0.7 km
Madrisol Hotel
2 stars
0.7 km
Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • Fuenlabrada hotels - 17 km

Hotel Ritz Madrid Reviews

Guest reviews are submitted by our customers after their stay at Hotel Ritz Madrid

Average guest rating

8.0out of 10
Fabulous
Based on 82 reviews

Rating by category:

Location
10.0
Rooms
9.0
Service
10.0
Value
9.0
Dining
10.0

Guest reviews

  • Older travelers
    6.6

    We love the convenient location and the beautiful entrance. The lounge downstairs is very opulent. We love the terrace garden for a light meal very refreshing in the hot summer months and the staff are very friendly on the whole and we always felt safe as they have quite a large unobtrusive security team.

    We felt quite disappointed with the cleanliness of our room especially the carpets as they were filthy and thread bare in parts, the bedlinen was also very much in need of restoration, it was very faded. I think they need to do quite a lot of updating in the bedrooms especially as they are not up to the standard that I would expect from the Ritz name. I asked for post cards and stamps to be delivered to my room and never received them. Also I had a blow dry in the salon I admit never asked the price before hand and didn't see any on display and when she gave me the slip to sign at 85 euros it nearly made my hair stand on end!

  • Single
    9.2

    Service was excellent, breakfast was rather rich, stuff was always ready to help. I like the location of the hotel, because it is not in the crowded center, but at the same time it is located in walking distance from "the old center". The music in the hall was magnificent.

  • Family with children
    8.2

    The hotel's location is perfect, the staff is very good and professional.

    The price for breakfast.

  • Single
    5.8

    Location

    I thought the hotel rooms and bathrooms very very tired and the sports and gymnasium area very modest and it is not right that you only have one computer for all the guests !

  • Family with children
    10.0

    Excellent service and food at the hotel. Very accommodating. Also quiet, even though it was fully booked.

    One concierge was not as helpful as the other......when we asked her for recommendation for lunch, she sent us to a restaurant nearby that was very marginal. Our entire family thought it was the worst meal of our nearly three week trip.

  • Older travelers
    8.2

    Hotel staff were fabulous ,location excellent

    As long as you dont mind a bit of faded grandeur and pink wardrobes an excellent choice

  • Single
    8.8

    Very professional staff, nice atmosfere, lobby, restaurant

    Reception is very small and uncomfortable

  • Older travelers
    7.0

    Style of the hotel location service

    Curtains , electric appliance seem to have aged

  • Group of friends
    9.6

    We received top service. The stuff were super polite and friendly. We travelled with 2 little dogs and upon arrival found 2 doggie beds and cups in the room which is super convenient. Great concierge and reception. Very good massage.

    Furniture and carpets are quite old.

  • Family with children
    9.6

    Luxury rooms,Very Comfortable, Staff were very friendly and I like their location

  • Older travelers
    10.0

    The Ritz is the Grand Old Lady of Madrid Hotels, an experience in itself, with superb location and service.

    There is nothing that I did not like about the Ritz. This was my fourth or fifth stay over forty years, and I would go back like a shot.

  • Family with children
    8.2

    It is really good hotel as location and services.

    One of the wc in classic room too small we have to Chang the room.

  • Family with children
    8.2

    Staff attention / old-style beautiful cafe-bar area / wonderful terrazza

    Very small gym + spa facility (no jacuzzi / no small pool) expensive buffet breakfast

  • Family with children
    6.6

    I like only location, breakfast and bath facilities in this hotel.

    It was extremely cold in our room. We are slept full clothes. The sheets on our beds was with holes. I think that it is absolutly not correct for luxury hotel. And the worstest thing which happend with us - we have a very expancive dinner in 2 Michelin star of the hotel - Goya. After this dinner all of us: me, my husband, my son and our friends (all together 6 persons) are getting an awful food poisoning.

  • Family with children
    8.2

    Staff attention / old-style beautiful cafe-bar area / wonderful terrazza

    Very small gym + spa facility (no jacuzzi / no small pool) expensive buffet breakfast

How to reach hotel

hotel Hotel Ritz Madrid Madrid location
Show big map »

Hotel Address:

Plaza De La Lealtad 5, Madrid, Spain, 28014

Get directions
City Center
  • Madrid
    2300 ft
Airports
Train Stations
  • Atocha's Train Station
    3000 ft
  • Atocha Train Station
    3000 ft
Underground stations
  • Retiro
    2700 ft
  • Atocha
    3000 ft
Restaurants
  • Ritz Madrid
    100 ft
  • Cafeteria Siguero
    100 ft
Parks
  • Royal Botanic Garden
    1200 ft
Beaches
  • Bolonia Beach
    5100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    6
  • Number of rooms:
    162

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge