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Hotel Ritz Madrid

ex. Hotel Ritz Madrid by Orient-Express

Plaza De La Lealtad 5, Madrid, Spain, 28014  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hotel Ritz Madrid

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Editorial review:

Hotel Ritz is the height of luxury in Madrid and its prices reflect this. Its building is lavish and the public spaces are full of antiques, opulence and extravagance. No wonder this is the choice of presidents and celebrities. Service is second to none and rooms are large and well appointed.

Verified Reviews:

  • View was indeed beautiful - Room was very dark - Bathroom was well equipped
  • Service is the best i've seen - Staff were very professional - Internet is not free
  • Breakfast was great - Everything is really expensive - Room was elegantly appointed
  • Staff are attentive - Room was good - No coffee maker nor kettle
  • Walking distance from basically everywhere - I would recommend

Overview

The spectacular Hotel Ritz Madrid is situated in a financial district next to a museum, a palace and a theater and offers a hairdresser, a golf course and a Jacuzzi. With accents of European architecture, the hotel was built in 1910 and renovated in 2006.

This property is positioned in the center of Madrid. Guests can get to Madrid city center, which is 1 km away.

The vicinity of parks and a botanical garden as well as quick access to a stadium and bars set the hotel apart.

Retiro metro station is quickly reachable. Hotel Ritz Madrid is 20 minutes’ drive away from Barajas airport.

Rooms

This property has 162 guestrooms including junior king suite, one-bedroom king suite and deluxe king suite appointed with climate control, TV with satellite channels, an individual safe, a French balcony and a sofa. The guestrooms afford a beautiful view of the garden. Bathrooms with a bathtub, a hairdryer and a bidet are featured in every room.

Eat & Drink

Guests can have a continental breakfast from 07:30 till 11:00. A fine variety of Spanish dishes is offered at the luxurious restaurant onsite. The lively bar serves a selection of champagnes, coffee and cocktails. El Mirador del Thyssen and Ritz Madrid serve a selection of meals within 50 meters from the venue.

A buffet breakfast is served at the price of EUR 31.55 per person per night.  The hotel offers a continental breakfast at the price of EUR 18 per person per night. 

Services

Guests will benefit from 24-hour room service, 24-hour security and wedding services along with a baggage storage, a beauty salon and a souvenir shop.

Relax

The hotel provides guests with cribs, babysitting and a mini club for their children. On-site fitness amenities include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese, Russian, Arabic.

Year renovated:   2006.  Number of floors:   6.  Number of rooms:   162.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Hearing impaired services
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Catering service
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Printers
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/ Child services
  • Game console
  • DVDs/ Videos for children
  • Kids club

Leisure facilities

  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Turndown service
  • Ironing facilities

Bathroom

  • Hair dryer

Media

  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • CD player

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Hotel Ritz Madrid Madrid location
Show big map »

Hotel Address:

Plaza De La Lealtad 5, Madrid, Spain, 28014

Get directions
City Centre
  • Madrid
    2300 ft
Airports
Train Stations
  • Atocha's Train Station
    3000 ft
  • Atocha Train Station
    3000 ft
Underground stations
  • Retiro
    2700 ft
  • Atocha
    3000 ft
Restaurants
  • Ritz Madrid
    100 ft
  • Cafeteria Siguero
    100 ft
Parks
  • Royal Botanic Garden (Real Jardin Botanico)
    1300 ft
  • Retiro Park (Parque del Retiro)
    2300 ft
Beaches
  • Bolonia Beach
    5100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    6
  • Number of rooms:
    162

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Hotel Ritz Madrid photos Room
Superior Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Patio
  • Work desk
  • Seating area
  • Dressing area
  • Connecting room
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Superior Rooms overlook the inner landscaped patio. Bed options are: king, queen, double bed or 2 twin beds on request. Superior Rooms can connect to another Superior Room or to a One-bedroom Suite to make a Two-Bedroom Suite. Please note that extra beds can not be added to this room.

Hotel Ritz Madrid photos Room
Junior Suite
City view
  • Room size:

    435 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Patio
  • Work desk
  • Seating area
  • Dressing area
  • Connecting room
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

This suite features an integrated living area and views of the Prado Museum or Plaza de la Lealtad Square. Bed options are: king, queen, double bed or 2 twin beds on request. Junior Suites can connect to a Deluxe room or to a Deluxe Suite to make a Two-Bedroom Suite. Please note that the maximum occupancy is 3 people using 1 rollaway bed.

Hotel Ritz Madrid photos Room
Deluxe Room
  • Room size:

    380 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Connecting room
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

Deluxe Rooms feature views of the Prado Museum, Lealtad Square, or the hotel's private garden and Neptune Square. Bed options are: king, queen, double bed or 2 twin beds on request. Deluxe Rooms can connect to another Deluxe room, a Junior Suite, a One-bedroom Suite or a Deluxe Suite to make a Two-Bedroom Suite. Please note that the maximum occupancy is 3 people using 1 rollaway bed.

Hotel Ritz Madrid photos Room
One Bedroom Suite
  • Room size:

    485 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Connecting room
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

This suite features views of Lealtad Square, the Prado Museum, the hotel private garden, or the hotel's inner landscaped patio. There is an separate living room. Bed options are: king, queen, double bed or 2 twin beds on request. Roundtrip airport transfers are included in the One-bedroom Suite bookings Suite size is 45 sqm/484sqf. One-bedroom Suites can connect to a Superior Room or to a Deluxe room to make a Two-Bedroom Suite. Please note that the maximum occupancy is 3 people using 1 rollaway bed.

Hotel Ritz Madrid photos Room
Deluxe Suite
City view
  • Room size:

    755 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
  • Video games
  • CD player
  • Radio
Room Description:

This suite features views over the gardens towards the Prado Museum or Plaza de la Lealtad Square. It offers a spacious and elegant oval sitting room plus a bathroom with windows. Bed options are: king, queen or 2 twin beds on request. Deluxe One-Bedroom Suites can connect to a Deluxe Room or to a Junior Suite to make a Deluxe Two-Bedroom Suite. Please note that the maximum occupancy is 3 people using 1 rollaway bed. Roundtrip airport transfers are included in Deluxe Suite bookings.

Hotel Ritz Madrid Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Central Bank of Spain (Banco de Espana)700 ft

Places of interest

  • Paseo del Prado400 ft
  • Plaza de Neptuno400 ft
  • fuente de neptuno400 ft
  • Palacio de las Cortes1000 ft
  • Fuente de la Cibeles1000 ft
  • Teatro de la Zarzuela1000 ft
  • Museo Postal y Telegráfico1000 ft
  • Congreso de los Diputados1000 ft
  • Cibeles Fountain1000 ft
  • Banco de Espana1400 ft
  • Plaza de Cibeles1400 ft
  • Edificio METROPOLI1700 ft
  • Metropolis Building1700 ft

Monuments and Landmarks

  • Paseo del Prado400 ft
  • Neptune Fountain400 ft
  • Plaza de Cibeles1000 ft

Museums

  • Museo del Prado400 ft
  • Thyssen Bornemiza Museum400 ft
  • Thyssen-Bornemisza Museum400 ft
  • Museo Thyssen - Bornemisza400 ft
  • Museo del Prado700 ft
  • Golden Triangle of Art1000 ft
  • Madrid Jardin Botanico1000 ft
  • Museo Postal y Telegráfico1000 ft
  • Madrid Botanical Garden1000 ft
  • Prado Museum1000 ft

Universities, Institutes

  • Congreso de los Diputados1000 ft

Theaters

  • Bellas Artes Theatre1400 ft

Local attractions

  • Royal Palace of Madrid1.1 mi
    Calle Bailen
  • D'Alt Vila - Ibiza Town5100 ft
    IbizaSpain
  • Ciudad Encantada5100 ft
  • Plaza de Oriente5200 ft
    opposite Palacio Real
  • Bolonia Beach5100 ft

Near the hotel

  • Prado National Museum700 ft
    Calle Ruiz de Alarcon 23
  • Retiro Park (Parque del Retiro)2300 ft
    Between C. Alfonso XII and Avenida de Menendez Pelayo
  • Army Museum (Museo del Ejercito)500 ft
    Calle Mendez Nunez 1
  • Fuente de Neptuno 600 ft
    Plaza de Canovas del Castillo
  • Thyssen-Bornemisza Museum (Museo Thyssen-Bornemisza)600 ft
    Paseo Prado 8
  • Paseo del Prado 600 ft
    Paseo del Prado Paseo Del Prado, 1
  • San Jeronimo el Real 600 ft
    Calle Moreto 4

Restaurants nearby

  • Ritz Madrid100 ft

    Address: Plaza Lealtad, 5
    Phone: +34 917016767

    79% likes this, based on 71 reviews
    Price Range: USD 50 - USD 80

  • Estado Puro600 ft

    Address: Plaza de Canovas del Castillo, 4
    Phone: +34913302400

    62% likes this, based on 188 reviews
    Price Range: USD 35 - USD 71

  • Vips Neptuno600 ft

    Address: Plaza de Canovas del Castillo,5

    57% likes this, based on 45 reviews
    Cuisine: Spanish

  • Cafeteria Siguero100 ft

    Address: Plaza de la Lealtad, 7

    50% likes this, based on 25 reviews

  • El Mirador del Thyssen600 ft

    Address: Paseo del Prado, 8
    Phone: +34(91)4293984

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    6
  • Number of rooms:
    162

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • San Fernando De Henares hotels - 14 km

Hotel Ritz Madrid Reviews

Guest reviews are submitted by our customers after their stay at Hotel Ritz Madrid

Average guest rating

8.4out of 10
Superb
Based on 239 reviews

Rating by category:

Location
10.0
Rooms
9.0
Service
10.0
Value
9.0
Dining
10.0

Guest reviews

  • Older travelers
    6.6

    We love the convenient location and the beautiful entrance. The lounge downstairs is very opulent. We love the terrace garden for a light meal very refreshing in the hot summer months and the staff are very friendly on the whole and we always felt safe as they have quite a large unobtrusive security team.

    We felt quite disappointed with the cleanliness of our room especially the carpets as they were filthy and thread bare in parts, the bedlinen was also very much in need of restoration, it was very faded. I think they need to do quite a lot of updating in the bedrooms especially as they are not up to the standard that I would expect from the Ritz name. I asked for post cards and stamps to be delivered to my room and never received them. Also I had a blow dry in the salon I admit never asked the price before hand and didn't see any on display and when she gave me the slip to sign at 85 euros it nearly made my hair stand on end!

  • Single
    9.2

    Service was excellent, breakfast was rather rich, stuff was always ready to help. I like the location of the hotel, because it is not in the crowded center, but at the same time it is located in walking distance from "the old center". The music in the hall was magnificent.

  • Family with children
    8.2

    The hotel's location is perfect, the staff is very good and professional.

    The price for breakfast.

  • Single
    5.8

    Location

    I thought the hotel rooms and bathrooms very very tired and the sports and gymnasium area very modest and it is not right that you only have one computer for all the guests !

  • Family with children
    10.0

    Excellent service and food at the hotel. Very accommodating. Also quiet, even though it was fully booked.

    One concierge was not as helpful as the other......when we asked her for recommendation for lunch, she sent us to a restaurant nearby that was very marginal. Our entire family thought it was the worst meal of our nearly three week trip.

  • Older travelers
    8.2

    Hotel staff were fabulous ,location excellent

    As long as you dont mind a bit of faded grandeur and pink wardrobes an excellent choice

  • Single
    8.8

    Very professional staff, nice atmosfere, lobby, restaurant

    Reception is very small and uncomfortable

  • Older travelers
    7.0

    Style of the hotel location service

    Curtains , electric appliance seem to have aged

  • Group of friends
    9.6

    We received top service. The stuff were super polite and friendly. We travelled with 2 little dogs and upon arrival found 2 doggie beds and cups in the room which is super convenient. Great concierge and reception. Very good massage.

    Furniture and carpets are quite old.

  • Family with children
    9.6

    Luxury rooms,Very Comfortable, Staff were very friendly and I like their location

  • Older travelers
    10.0

    The Ritz is the Grand Old Lady of Madrid Hotels, an experience in itself, with superb location and service.

    There is nothing that I did not like about the Ritz. This was my fourth or fifth stay over forty years, and I would go back like a shot.

  • Family with children
    8.2

    It is really good hotel as location and services.

    One of the wc in classic room too small we have to Chang the room.

  • Family with children
    8.2

    Staff attention / old-style beautiful cafe-bar area / wonderful terrazza

    Very small gym + spa facility (no jacuzzi / no small pool) expensive buffet breakfast

  • Family with children
    6.6

    I like only location, breakfast and bath facilities in this hotel.

    It was extremely cold in our room. We are slept full clothes. The sheets on our beds was with holes. I think that it is absolutly not correct for luxury hotel. And the worstest thing which happend with us - we have a very expancive dinner in 2 Michelin star of the hotel - Goya. After this dinner all of us: me, my husband, my son and our friends (all together 6 persons) are getting an awful food poisoning.

  • Family with children
    8.2

    Staff attention / old-style beautiful cafe-bar area / wonderful terrazza

    Very small gym + spa facility (no jacuzzi / no small pool) expensive buffet breakfast

How to reach hotel

hotel Hotel Ritz Madrid Madrid location
Show big map »

Hotel Address:

Plaza De La Lealtad 5, Madrid, Spain, 28014

Get directions
City Centre
  • Madrid
    2300 ft
Airports
Train Stations
  • Atocha's Train Station
    3000 ft
  • Atocha Train Station
    3000 ft
Underground stations
  • Retiro
    2700 ft
  • Atocha
    3000 ft
Restaurants
  • Ritz Madrid
    100 ft
  • Cafeteria Siguero
    100 ft
Parks
  • Royal Botanic Garden (Real Jardin Botanico)
    1300 ft
  • Retiro Park (Parque del Retiro)
    2300 ft
Beaches
  • Bolonia Beach
    5100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    6
  • Number of rooms:
    162

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge