Hotel Ritz Madrid

ex. Hotel Ritz Madrid by Orient-Express

Plaza De La Lealtad 5, Madrid, Spain, 28014  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Ritz Madrid

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Solarium

Spa & wellness center

Editorial review:

Hotel Ritz is the height of luxury in Madrid and its prices reflect this. Its building is lavish and the public spaces are full of antiques, opulence and extravagance. No wonder this is the choice of presidents and celebrities. Service is second to none and rooms are large and well appointed.

Verified Reviews:

  • View was indeed beautiful - Room was very dark - Bathroom was well equipped
  • Service is the best i've seen - Staff were very professional - Internet is not free
  • Breakfast was great - Everything is really expensive - Room was elegantly appointed
  • Staff are attentive - Room was good - No coffee maker nor kettle
  • Walking distance from basically everywhere - I would recommend

Overview

The spectacular Hotel Ritz Madrid offers 162 luxurious guest rooms as well as a beauty salon, a souvenir shop and a storage room. An example of contemporary architecture, this hotel was opened in 1910 and was fully restored in 2006.

The major location gives quick access to Monastery of Santo Domingo de Silos, Royal Palace of Madrid and Museum of Money. Guests will find Madrid city center within a 10-minute walk from the property.

The hotel allows quick access to parks and a botanical garden.

Within a 10-minute walk guests will find Fundación Juan March train station. Barajas airport can be reached by car.

Rooms

Hotel Ritz Madrid features rooms with an European interior that come with a laptop safe, multi-channel television, a private balcony, heating and a sofa for a pleasant stay in Madrid. The guestrooms afford a beautiful view of the garden. Bathrooms are appointed with a hairdryer, a bidet and a bathtub.

Eat & Drink

Breakfast is available from 07:30 till 11:00. The onsite elegant restaurant specializes in Spanish cuisine. Guests can unwind in the Lobby Bar Or A bar with a favourite drink. Located in a business area, El Mirador del Thyssen and La Rotonda serve a wide range of meals.

A buffet breakfast is served at the price of EUR 31.55 per person per night.  The hotel offers a continental breakfast at the price of EUR 18 per person per night. 

Services

Car and limousine rental services are also provided.

Relax

A sauna, a health club and a solarium are offered for guests' enjoyment. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese, Russian, Arabic.

Year renovated:   2006.  Number of floors:   6.  Number of rooms:   162.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • Pets allowed for a fee
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • Pet amenities available
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Hearing impaired services
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Game console
  • DVDs/ Videos for children
  • Kids club

Leisure facilities

  • Beach umbrellas
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Reflex massage

Room view

  • Garden view
  • City view
  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • CD player
  • Radio

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay for free in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Ritz Madrid Madrid location
Show big map »

Hotel Address:

Plaza De La Lealtad 5, Madrid, Spain, 28014

Get directions
City Center
  • Madrid
    2300 ft
Airports
Train Stations
  • Atocha's Train Station
    3000 ft
  • Atocha Train Station
    3000 ft
Underground stations
  • Retiro
    2700 ft
  • Atocha
    3000 ft
Restaurants
  • Ritz Madrid
    100 ft
  • Cafeteria Siguero
    100 ft
Parks
  • Royal Botanic Garden
    1200 ft
Beaches
  • Bolonia Beach
    5100 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    6
  • Number of rooms:
    162

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Double Room
Bed type: Double bed or Twin beds
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Hotel Ritz Madrid photos Room
One-Bedroom King Suite
Bed type: Twin beds
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  • Air conditioning
  • Shower
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Suite|One Bedroom Suite King or Twins Keytel Room Only

Room facilities
    Triple Room
    Bed type: Sleeping arrangements for 3 persons
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    Triple room

    Hotel Ritz Madrid photos Room
    One-Bedroom Suite
    Bed type: Sleeping arrangements for 3 persons or Twin beds or 1 Single bed
    Size: 485 sq. feet
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    • Air conditioning
    • Private bathroom
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    Suite|Suite, 1 Bedroom (One Bedroom)

    Room facilities
      Hotel Ritz Madrid photos Room
      Junior Suite
      Bed type: 2 Single beds or Double bed or Twin beds
      Size: 435 sq. feet
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      • Air conditioning
      • Private bathroom
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      Junior Suites feature integrated living room and bedroom areas overlooking the Prado Museum or Lealtad Square. Some have a French balcony and most offer marble bathrooms with separate bath and shower. ROOM FEATURES Integrated living room area Fully stocked minibar Some feature a French balcony Can accommodate up to 3 persons with additional rollaway bed for an extra cost BATHROOM Marble bathroom with bathtub, most feature a separate shower TECHNOLOGY HD LCD TV - CD/DVD players on request Wireless internet

      Room facilities
        Hotel Ritz Madrid photos Room
        Elegant One-Bedroom Suite
        Check Prices
        • Air conditioning
        • Shower
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        Room facilities
          Hotel Ritz Madrid photos Room
          Junior King Suite
          Bed type: Twin beds
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          • Air conditioning
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          Junior Suite|Junior Suite King or Twins Keytel Room Only

          Room facilities
            Junior Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Size: 435 sq. feet
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            — Less information+ More information

            Triple room

            Hotel Ritz Madrid photos Room
            Superior Twin Room
            Bed type: Twin beds or Double bed or Double bed or Twin beds
            Size: 270 sq. feet
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            • Air conditioning
            • Private bathroom
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            Superior|Superior Room

            Room facilities
              Hotel Ritz Madrid photos Room
              Deluxe Room
              Bed type: Sleeping arrangements for 3 persons or Double bed or Double bed or Twin beds
              Size: 380 sq. feet
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              • Air conditioning
              • Private bathroom
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              Deluxe|Deluxe Room

              Room facilities
                Hotel Ritz Madrid photos Room
                Deluxe King Suite
                Bed type: Twin beds
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                • Air conditioning
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                Suite|Deluxe Suite King or Twins Keytel Room Only

                Room facilities
                  Deluxe Twin Room for Single Use
                  Bed type: Queen-size bed or Twin beds
                  Size: 380 sq. feet
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                  — Less information+ More information

                  Twin room sole use

                  Deluxe Triple Room
                  Bed type: Sleeping arrangements for 3 persons
                  Size: 380 sq. feet
                  Check Prices
                  — Less information+ More information

                  Triple room

                  Hotel Ritz Madrid photos Room
                  Deluxe One-Bedroom Suite
                  Bed type: 1 Single bed or Double bed or Twin beds
                  Size: 755 sq. feet
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                  • Air conditioning
                  • Private bathroom
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                  Deluxe Suites offer an elegant oval sitting room and a plush adjoining bedroom. Some feature a French balcony and all boast views over the gardens towards the Prado Museum or Lealtad Square. The spacious marble bathrooms offer natural daylight and have a separate bath and shower. ROOM FEATURES Separate sitting room Fully stocked minibar Some feature a French balcony Can accommodate up to 3 persons with additional rollaway bed for an extra cost BATHROOM Marble bathrooms with separate showers TECHNOLOGY HD LCD TV - CD/DVD players on request Wireless internet

                  Room facilities
                    Luxury Room
                    Check Prices
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                    Luxury Suite
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                    — Less information+ More information

                    How to reach hotel

                    hotel Hotel Ritz Madrid Madrid location
                    Show big map »

                    Hotel Address:

                    Plaza De La Lealtad 5, Madrid, Spain, 28014

                    Get directions
                    City Center
                    • Madrid
                      2300 ft
                    Airports
                    Train Stations
                    • Atocha's Train Station
                      3000 ft
                    • Atocha Train Station
                      3000 ft
                    Underground stations
                    • Retiro
                      2700 ft
                    • Atocha
                      3000 ft
                    Restaurants
                    • Ritz Madrid
                      100 ft
                    • Cafeteria Siguero
                      100 ft
                    Parks
                    • Royal Botanic Garden
                      1200 ft
                    Beaches
                    • Bolonia Beach
                      5100 ft
                    Hotel information
                    • Check-in:
                      from  2 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2006
                    • Number of floors:
                      6
                    • Number of rooms:
                      162

                    Hotel Awards

                    SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Spain

                    Use Badge

                    Hotel Ritz Madrid Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Tourist attractions

                    • Central Bank of Spain (Banco de Espana) - 700 ft

                    Places of interest

                    • Paseo del Prado - 400 ft
                    • fuente de neptuno - 400 ft
                    • Palacio de las Cortes - 1000 ft
                    • Fuente de la Cibeles - 1000 ft
                    • Plaza de Cibeles - 1400 ft
                    • Edificio METROPOLI - 1700 ft

                    Shopping areas

                    • Serrano Street - 2000 ft

                    Monuments and Landmarks

                    • Paseo del Prado - 400 ft
                    • Neptune Fountain - 400 ft
                    • Plaza de Cibeles - 1000 ft
                    • Puerta de Alcalá - 2000 ft
                    • Plaça Santa Ana - 2000 ft

                    Museums

                    • Museo del Prado - 400 ft
                    • Thyssen Bornemiza Museum - 400 ft
                    • Museo Thyssen - Bornemisza - 400 ft
                    • Museo del Prado - 700 ft
                    • Golden Triangle of Art - 1000 ft
                    • Madrid Jardin Botanico - 1000 ft
                    • Museo Postal y Telegráfico - 1000 ft
                    • Madrid Botanical Garden - 1000 ft
                    • Prado Museum - 1000 ft
                    • Real Academia de Bellas Artes de San Fernando - 2000 ft
                    • Museo Nacional Centro de Arte Reina Sofia - 2300 ft

                    Universities, Institutes

                    • Congreso de los Diputados - 1000 ft

                    Theaters

                    • Teatro Español - 2000 ft
                    • Teatro Español - 2000 ft

                    Underground stations

                    • Retiro - 2300 ft

                    Local attractions

                    • Royal Palace of Madrid - 1.1 mi
                      Calle Bailen, Madrid
                    • Monastery of Santo Domingo de Silos - 5100 ft
                      Santo Domingo de SilosSpain
                    • Alto de Garojonay - 5100 ft
                      La GomeraSpain
                    • Estacion de Chamartin - 5100 ft
                      MadridSpain
                    • Bolonia Beach - 5100 ft

                    Near the hotel

                    • Prado Museum - 700 ft
                      Calle Ruiz de Alarcon 23, Madrid
                    • Army Museum - 400 ft
                      Mendez Nunez, 1, Madrid
                    • Museo Naval - 700 ft
                      Paseo del Prado, 5, Madrid
                    • Central Bank of Spain - 900 ft
                      Paseo del Prado s/n, Madrid
                    • Thyssen-Bornemisza Museum - 700 ft
                      Paseo del Prado, 8, Madrid
                    • Fuente de Neptuno - 500 ft
                      Plaza de Canovas del Castillo, Madrid
                    • St. Jerome the Royal - 900 ft
                      Calle Moreto 4, Madrid

                    Restaurants nearby

                    • Ritz Madrid - 100 ft

                      Address: Plaza Lealtad, 5
                      Phone: +34 917016767

                      79% likes this, based on 71 reviews
                      Price Range: USD 50 - USD 80

                    • Estado Puro - 600 ft

                      Address: Plaza de Canovas del Castillo, 4
                      Phone: +34913302400

                      62% likes this, based on 188 reviews
                      Price Range: USD 35 - USD 71

                    • Vips Neptuno - 600 ft

                      Address: Plaza de Canovas del Castillo,5

                      57% likes this, based on 45 reviews
                      Cuisine: Spanish

                    • Cafeteria Siguero - 100 ft

                      Address: Plaza de la Lealtad, 7

                      50% likes this, based on 25 reviews

                    • El Mirador del Thyssen - 600 ft

                      Address: Paseo del Prado, 8
                      Phone: +34(91)4293984

                    Hotel information
                    • Check-in:
                      from  2 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2006
                    • Number of floors:
                      6
                    • Number of rooms:
                      162

                    Hotel Awards

                    SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Spain

                    Use Badge

                    Hotels nearby
                    Villa Real Madrid
                    5 stars
                    0.4 km
                    Hotel Mora Madrid
                    2 stars
                    0.5 km
                    Urban Hotel Madrid
                    5 stars
                    0.5 km
                    Ada Palace Madrid
                    4 stars
                    0.5 km
                    Suite Prado Madrid
                    4 stars
                    0.5 km
                    Regina Hotel Madrid
                    3 stars
                    0.7 km
                    Miau Hotel Madrid
                    3 stars
                    0.7 km
                    Madrisol Hotel
                    2 stars
                    0.7 km
                    Cities nearby
                    • Alcorcon hotels - 13 km
                    • Getafe hotels - 13 km
                    • Boadilla del Monte hotels - 15 km
                    • Alcobendas hotels - 15 km
                    • Majadahonda hotels - 16 km
                    • Pozuelo de Alarcon hotels - 10 km
                    • Leganes hotels - 11 km
                    • San Sebastian de los Reyes hotels - 16 km
                    • Fuenlabrada hotels - 17 km
                    • San Fernando De Henares hotels - 14 km

                    Hotel Ritz Madrid Reviews

                    Guest reviews are submitted by our customers after their stay at Hotel Ritz Madrid

                    Average guest rating

                    8.0out of 10
                    Fabulous
                    Based on 82 reviews

                    Rating by category:

                    Location
                    10.0
                    Rooms
                    9.0
                    Service
                    10.0
                    Value
                    9.0
                    Dining
                    10.0

                    Guest reviews

                    • Older travelers
                      6.6

                      We love the convenient location and the beautiful entrance. The lounge downstairs is very opulent. We love the terrace garden for a light meal very refreshing in the hot summer months and the staff are very friendly on the whole and we always felt safe as they have quite a large unobtrusive security team.

                      We felt quite disappointed with the cleanliness of our room especially the carpets as they were filthy and thread bare in parts, the bedlinen was also very much in need of restoration, it was very faded. I think they need to do quite a lot of updating in the bedrooms especially as they are not up to the standard that I would expect from the Ritz name. I asked for post cards and stamps to be delivered to my room and never received them. Also I had a blow dry in the salon I admit never asked the price before hand and didn't see any on display and when she gave me the slip to sign at 85 euros it nearly made my hair stand on end!

                    • Single
                      9.2

                      Service was excellent, breakfast was rather rich, stuff was always ready to help. I like the location of the hotel, because it is not in the crowded center, but at the same time it is located in walking distance from "the old center". The music in the hall was magnificent.

                    • Family with children
                      8.2

                      The hotel's location is perfect, the staff is very good and professional.

                      The price for breakfast.

                    • Single
                      5.8

                      Location

                      I thought the hotel rooms and bathrooms very very tired and the sports and gymnasium area very modest and it is not right that you only have one computer for all the guests !

                    • Family with children
                      10.0

                      Excellent service and food at the hotel. Very accommodating. Also quiet, even though it was fully booked.

                      One concierge was not as helpful as the other......when we asked her for recommendation for lunch, she sent us to a restaurant nearby that was very marginal. Our entire family thought it was the worst meal of our nearly three week trip.

                    • Older travelers
                      8.2

                      Hotel staff were fabulous ,location excellent

                      As long as you dont mind a bit of faded grandeur and pink wardrobes an excellent choice

                    • Single
                      8.8

                      Very professional staff, nice atmosfere, lobby, restaurant

                      Reception is very small and uncomfortable

                    • Older travelers
                      7.0

                      Style of the hotel location service

                      Curtains , electric appliance seem to have aged

                    • Group of friends
                      9.6

                      We received top service. The stuff were super polite and friendly. We travelled with 2 little dogs and upon arrival found 2 doggie beds and cups in the room which is super convenient. Great concierge and reception. Very good massage.

                      Furniture and carpets are quite old.

                    • Family with children
                      9.6

                      Luxury rooms,Very Comfortable, Staff were very friendly and I like their location

                    • Older travelers
                      10.0

                      The Ritz is the Grand Old Lady of Madrid Hotels, an experience in itself, with superb location and service.

                      There is nothing that I did not like about the Ritz. This was my fourth or fifth stay over forty years, and I would go back like a shot.

                    • Family with children
                      8.2

                      It is really good hotel as location and services.

                      One of the wc in classic room too small we have to Chang the room.

                    • Family with children
                      8.2

                      Staff attention / old-style beautiful cafe-bar area / wonderful terrazza

                      Very small gym + spa facility (no jacuzzi / no small pool) expensive buffet breakfast

                    • Family with children
                      6.6

                      I like only location, breakfast and bath facilities in this hotel.

                      It was extremely cold in our room. We are slept full clothes. The sheets on our beds was with holes. I think that it is absolutly not correct for luxury hotel. And the worstest thing which happend with us - we have a very expancive dinner in 2 Michelin star of the hotel - Goya. After this dinner all of us: me, my husband, my son and our friends (all together 6 persons) are getting an awful food poisoning.

                    • Family with children
                      8.2

                      Staff attention / old-style beautiful cafe-bar area / wonderful terrazza

                      Very small gym + spa facility (no jacuzzi / no small pool) expensive buffet breakfast

                    How to reach hotel

                    hotel Hotel Ritz Madrid Madrid location
                    Show big map »

                    Hotel Address:

                    Plaza De La Lealtad 5, Madrid, Spain, 28014

                    Get directions
                    City Center
                    • Madrid
                      2300 ft
                    Airports
                    Train Stations
                    • Atocha's Train Station
                      3000 ft
                    • Atocha Train Station
                      3000 ft
                    Underground stations
                    • Retiro
                      2700 ft
                    • Atocha
                      3000 ft
                    Restaurants
                    • Ritz Madrid
                      100 ft
                    • Cafeteria Siguero
                      100 ft
                    Parks
                    • Royal Botanic Garden
                      1200 ft
                    Beaches
                    • Bolonia Beach
                      5100 ft
                    Hotel information
                    • Check-in:
                      from  2 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2006
                    • Number of floors:
                      6
                    • Number of rooms:
                      162

                    Hotel Awards

                    SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Spain

                    Use Badge